It sounds cliche but I believe that “Team work makes the dream work.” so conflict within in a team must be handled appropriately before it harms the team. This article provides some good ideas on where to start.
Differences are inevitable when passionate people work together. Eventually, after a team gets through an initial orientation with a new task, members usually come to the realization that working together to accomplish a common goal is tough work.
This occurs in the “dissatisfaction” stage of team development when the team recognizes the discrepancy between what is expected of them and the reality of getting it done.
It is not a pleasant stage.
As a leader it’s important to differentiate between the different types of conflict teams experience and to have a plan for helping the team move forward. Here are four examples of team conflict and some advice on how a leader can intervene properly from Dr. Eunice Parisi-Carew, teams expert, and coauthor of the upcoming book, Collaboration Begins With You.
Conflict over positions, strategies or opinions
If two or three strong, but differing, positions are being argued in…
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